Q: How so you make a diagnoses?
A: We use our observational skills in the clinical exam and add lab testing, imaging (xrays, ultrasound etc) and other diagnotic tools to gather information if required.
Q: What are the costs for a consultation for my pet?
A: A consultation with one of our clinicians costs $42.50. Please be aware that diagnostic and/or treatment procedures and medications will be additional to this fee. We will always offer the best course of treatment first, but we will also offer choices where applicable.
Q: What if I need afterhours emergency care? And what are the costs?
A: We have an after hours emergency service. Our telephonist will make contact with a duty vet to ensure our pet is seen to or you are advised as to what to do to make your animal comfortable. Our afterhours fee is an additional $57.50, or from midnight to 6am an additional $90.00
Q: Do you accept payment plans?
A: We accept payment at the time of consultation and accept payment by EFTPOS, credit card, cash and personal cheque. We also offer a payment plan whereby you can make small regular payments to enable you to have an emergency fund thus being prepared for unexpected veterinary expenses when they arise.